Terms & Conditions

These Terms & Conditions ("Terms") govern the use of this website and any consulting, advisory or fractional product leadership services ("Services") provided by HL. ("we", "us", "our") to founders and businesses ("you", "your", "Client"). By engaging our Services or using this website, you agree to these Terms.

1. Our Services

We provide product strategy advisory and fractional Pre-CPO services, typically beginning with a no-cost, one-month trial engagement ("Product Bet Sprint") followed, at both parties' option, by an ongoing paid engagement. The exact scope of any engagement will be agreed with you directly, whether by email, proposal, or a signed statement of work.

2. The Free Trial Month

The first month of engagement is provided free of charge, without a contract, invoice or payment obligation. Either party may end the trial at any time, for any reason, without penalty. Continuing beyond the trial month requires both parties to separately agree a paid engagement.

3. Fees & Payment

Where a paid engagement is agreed following the trial month, fees, payment terms and invoicing frequency will be set out in writing before work begins. Unless otherwise agreed, invoices are payable within 14 days of receipt.

4. Client Responsibilities

You agree to provide timely access to relevant information, personnel and systems reasonably required for us to deliver the Services, and to make decisions in a timely manner where our advice depends on them.

5. Intellectual Property

Any strategy documents, recommendations or work product created specifically for you during an engagement belong to you upon full payment of applicable fees. We retain ownership of our pre-existing methods, frameworks and general know-how, which you may continue to use internally after the engagement ends.

6. Confidentiality

We treat all non-public information shared with us during an engagement as confidential, and will not disclose it to third parties except where required by law or with your consent. We expect the same discretion in relation to any of our own confidential methods or materials shared with you.

7. Limitation of Liability

Our Services consist of advice and recommendations; final business decisions remain yours. To the fullest extent permitted by law, our liability for any claim arising from the Services is limited to the fees paid by you for the engagement giving rise to the claim. We are not liable for indirect, incidental or consequential losses.

8. Termination

Either party may terminate a paid engagement with written notice as agreed in the applicable statement of work, or immediately in the event of a material breach that is not remedied within a reasonable period.

9. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our Services or website after changes take effect constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms can be sent to hello@henrylath.am, or via our contact page.